Accounts Receivable (AR) Officer

Department: Finance
Location: Mauritius
Reports To: Finance Manager / Head of Finance
Employment Type: Full-Time

 

About Aryza

Aryza is a global provider of software and technology solutions that support organizations across the credit, collections, lending, debt recovery, insolvency, and compliance sectors. The company delivers innovative SaaS platforms designed to automate financial processes, improve operational efficiency, and enhance customer engagement throughout the credit lifecycle. Aryza operates in more than 20 countries and serves over 1,650 clients worldwide

Position Summary

The Accounts Receivable (AR) Officer is responsible for managing the company's receivables portfolio, ensuring timely collection of outstanding invoices, maintaining accurate customer account records, and supporting healthy cash flow management. The role requires strong attention to detail, excellent communication skills, and the ability to build positive relationships with both internal stakeholders and external customers.

The successful candidate will contribute to the Finance team's objectives by ensuring efficient invoicing, payment tracking, reconciliation, and debt collection processes.

Key Responsibilities

Accounts Receivable Management

• Generate and issue customer invoices accurately and within agreed timelines.
• Monitor customer accounts and ensure payments are received according to agreed credit terms.
• Maintain accurate and up-to-date records of all customer transactions.
• Allocate customer payments and reconcile accounts receivable balances.
• Investigate and resolve billing discrepancies, payment queries, and account issues.

Collections & Credit Control

• Follow up on overdue accounts through emails, telephone calls, and other communication channels.
• Support credit assessments and customer onboarding from a receivable’s perspective.
• Enforce credit policies and payment terms in line with company guidelines.
• Contribute to cash flow forecasting and reporting.
• Escalate high-risk or long-outstanding accounts where necessary Support the implementation of collection strategies to reduce aged debt.
• Monitor customer credit limits and report potential credit risks.

Reconciliation & Reporting

• Perform regular customer account reconciliations.
• Prepare Accounts Receivable-related reports for management, including debtor days, performance collections, and bad debt provisions. Assist in month-end and year-end closing activities.
• Support cash flow forecasting through accurate reporting of expected collections.
• Support the month-end and year-end close reporting requirements related to the revenue cycle, including revenue, accounts receivable, deferred revenue, and bad debt.

Process Improvement & Compliance

• Ensure compliance with company policies and financial procedures.
• Maintain confidentiality of customer and financial information.

·       Maintain complete and accurate supporting documentation for customer onboarding, credit approvals, credit limit changes, and collection activities.

·       Support compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements by maintaining appropriate customer due diligence documentation and records.

·       Monitor adherence to approved credit terms and identify exceptions for management review and approval.

• Identify opportunities to improve receivable processes and collection efficiency.
• Support audits by providing required documentation and account information.

 

Qualifications & Experience

·       Diploma or Degree in Accounting, Finance, Business Administration, or a related field.

·       Minimum 3 years of experience in Accounts Receivable, Credit Control, Collections, or Finance.

·       Good understanding of accounting principles, revenue cycles, and Accounts Receivable processes.

·       Experience working with multiple currencies and international customers.

·       Experience using ERP or accounting systems.

·       Strong proficiency in Microsoft Excel.

·       Sound understanding of credit management principles, customer credit assessments, and credit limit monitoring.

·       Knowledge of collections best practices and debt recovery procedures.