JMD International Ltd is looking for a proactive and customer-oriented Indoor Sales Coordinator to support our sales operations and ensure an excellent customer experience.

Key Responsibilities

• Welcome and assist walk-in customers.
• Prepare and follow up on quotations.
• Process sales orders, invoices, and delivery notes.
• Coordinate deliveries and customer orders.
• Maintain accurate sales and payment records.
• Monitor customer projects and claims.
• Update sales reports and KPIs.
• Provide professional customer service through phone, email, and face-to-face interactions.
• Build and maintain strong customer relationships.

Requirements

• HSC or equivalent qualification.
• Previous experience in sales administration, customer service, or a similar role.
• Good knowledge of Microsoft Office, especially Excel.
• Experience with Pastel or similar ERP software would be an advantage.
• Excellent communication and organizational skills.
• Ability to manage multiple tasks and meet deadlines.
• Strong attention to detail and customer-focused mindset.