At one.com we are looking for a bilingual and skilled employee for our French customer support! Are you fluent in English and French? Can you offer great customer support? Do you want to learn more about websites and domains? Then we definitely need you on the team! As a customer service agent at one.com, your primary job is to help and guide our customers in the use of our products and services via chat and e-mail. In this position, there are also great opportunities to take on additional responsibilities in e.g. translation, product specialization, testing, training or other areas that you find interesting and would like to develop. We would love to hear from you, if you:
Speak and write fluent French and English, and have a service-minded, thorough and customer-oriented approach
Want to provide great support for our customers, with the ability to adapt your communication to the individual customer in your interactions
Want to expand and/or utilize your knowledge of websites, web hosting, and support
Want to work in a fun and multicultural environment with good colleagues, flexible working hours and a great lunch scheme About you: Preferably you have experience in providing exceptional customer service and you want to learn more about web hosting, websites and domains. However, we are looking for talent and we will provide thorough training in the first period of your employment. Most important is that you will always bring your best skills in teamwork and communication with you at work. You will be successful in this position if you are positive, open and ready to help where it’s needed. If you are committed to both your work and the well-being of your colleagues, you are just the candidate we are looking for, and we hope to hear from you as soon as possible. Working at one.com Since our inception in 2002, one.com has been constantly evolving and is today one of the leading companies in Europe within domain- and webhosting. We offer an international environment where we focus on flexibility. It is important for us to be able to offer you a workplace that you do not want to leave.
one.com is a growing company where employees satisfaction is highly prioritized. At one.com you can expect:
a full-time position on a 6 month contract, with the possibility to grow into a permanent position
dynamic compensation package
health insurance and health checks
healthy and variated lunch arrangement
a modern office environment at one of the best locations in Cebu
flexible working hours and WFH options
several social and professional events
a free website with domain and hosting You can also expect an employment with various tasks and challenges in a global company that is in growth and overall exciting development! The position is full time, 40 hours per week. Your working hours are scheduled on a weekly schedule with 7.5 hours each day, excl. lunch - work at weekends will occur. The starting salary will be USD 1410 per month + annual bonus equivalent to 1 month salary + private health insurance + annual paid vacation and annual air ticket to home country.
Diversity, Inclusion, and Engagement at one.com
One.com is committed to equal employment opportunities to all applicants without attention to race, color, caste, religion, sexual orientation, gender, marital status, nationality, age, or any other characteristic protected by applicable regulation.
Are you our new colleague?
One.com is one of Europe's fastest growing web hosting companies. We are today more than 400 employees and serve more than 2,200,000 customers and market our products in Denmark, Sweden, Norway, Germany, the Netherlands, Belgium, France, Spain, Italy, Portugal, and the United Kingdom. Our vision is to offer a simple, flexible, and user-friendly product for the beginner as well as for the professional user.
