Warehouse Operations Clerk/Courier Driver (Rennel Limited)

Rennel Limited is recruiting a Warehouse Operations Clerk, who will also act as backup Courier Driver as and when required.

Duties & Responsibilities

Warehouse Operations Clerk:

-       Screen shipments

-       Load/unload shipments

-       Prepare and palletize shipments as needed

-       Assure proper handling and delivery of shipments

-       Build, wrap, sort, and transport pallets and packages

-       Adhere to all protocols, procedures, and rules in a professional manner

-       Maintain a clean and safe work environment

-       Work with a sense of urgency

Position involves continual lifting of packages and standing for long periods of time.

Courier Driver:

-       Pick up parcels as per pick up request within cut off time & Delivery parcels as per Supervisor's instructions.

-       Collect Airway bill (AWB), documentation including textile, sample, invoices amongst others.

-       Ensure good driving techniques and good running conditions of the company courier vehicle.

-       Carry out personal and extensive search for consignee's location in case of incomplete address.

-       Help customers prepare and complete forms and documentations with regard to courier service.

-       Maintain and keep up-to-date database of intervention and courier listings on a daily basis.

-       Liaise regularly with Supervisor and keep latter informed of progress of any daily operations.

-       Provide excellent service consistent with the Company's core service standards; ensure that the level of service provided is at the highest level at all times.

-        Handle all requests, claims and complaints in a quick and efficient manner and route queries to concerned department and follow-up to ensure the customers' satisfaction.

Qualifications & Experience:

- School certificate

- Mandatory - Valid Driving License for motorcycle and private car.

- A Certificate of Character.

- Enthusiastic, dynamic, energetic and customer service oriented.

- Pleasant and extrovert personality; Motivated and Focused.

- IT Literate - Proficiency with MS Office, Windows OS, email and Internet usage/research

- Conversant in spoken English and French.

- Able to work independently and in team.

- Must be able to work flexible working hours

- Any equivalent combination of education and experience.