Waiter/waitress will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.
Key Responsibilities:
- To serve guests in a professional manner
- To be polite, courteous and efficient in dealing with the guests needs.
- To understand the need for good service.
- To ensure a good service standard.
- Set up the station to the correct standard before service.
- Ensure the restaurant is clean and tidy at all times.
- To help with minor guest complaints and to ensure the supervisor is informed of all complaints and good comments.
- To be punctual and set an example in uniform standards and hygiene at all times.
- Maintain a good working environment with colleagues and the kitchen.
- To consolidate the team spirit.
- To give a good service and be able to upsell
- Show communication skills with guests.