Travelia is looking for Trainee - Support Reservation Team

Travelia is looking for a Trainee - Support Reservation Team

Minimum 3 months internship in our office at Grand Baie

Ready to start at any moment

Hours: 09h30-18h00 / 11h30-20h00 (Summer) /  12h30-21h00 from Monday to Saturday (1 day off per week that is between Monday and Saturday).

Reporting to Operations Team Leader

Outline of Job Role and Purpose:

- Assist Reservation Team in handling reservation.

- Assist Quotation Team in establishing quotation for in house partner agencies.

- Handle professionally telephone calls, skype chats and hangouts chats generated by sales agents and respond efficiently to their queries.

- Assist Bluesky Reservation agent in the creation and follow up of Bluesky invoices.

- Liaise with TO Digital Development team in the follow up of BtoB bug reports and issue  tracking.

- Control of bookings and flight tickets,

- Create, control and send travel documents to clients

- Prepare the expected arrival list and the expected departure list once per month.

- All other relevant task related to day-to-day operations.

Required Interpersonal Skills and Qualifications:

- H.S.C holder

- Holder of a Diploma in Tourism Management or equivalent would be an advantage

- Disciplined and organised

- Be a good team player

- Very good level of spoken and written French and English

Salary Range: Rs. 5,000- Rs. 8,000 depending on candidate’s profile + bus fare refund