Transaction Processing Representative (Italian)

Perform data Analysis and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems.

Transaction Processing Representative (Italian)

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Job Summary

Perform data Analysis and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work

Key Responsibilities

• Execute transactions with minimal direction, analysis and retrieve information from group-specific system

• Respond to information requests by searching, summarizing research results and compiling in requested format; escalate to supervisor as appropriate

• File, archive and retrieve documents (paper-based and electronic) using filing standards

• Produce standard correspondence by following existing templates, adhering to client formatting and quality standards; proof read and edit work for syntax, grammar and punctuation

• Conduct data verification; audit own data entry for accuracy and make required corrections

• Become a subject matter expert for complex processes

• Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis

• May serve as technical and functional resource or super users to other team members

• Participate in process improvement initiatives or special projects as assigned

• Meet established goals and objectives

Educational Background

 • HSC/ Diploma/ Degree in a related field along with 6-12 months relevant work experience.

  • Italian Language is mandatory

Knowledge/Skills Requirements

• Fluent in Italian

• Reliable

• Flexible working hours 

• Discreet

• Attentive to details

• Accurate

• Excellent communication skills

• Team Player

• Strong analytical skills and efficient planning skills

• Proficient in MS Office

• SAP

Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law