Leal Communications & Informatics Ltd is actually looking for a Trainee IT Engineer - Cloud (YEP)
Leal Communications & Informatics Ltd is actually looking for a Trainee IT Engineer - Cloud (YEP).
DUTIES AND RESPONSIBILITIES
- Assist in the design, installation, implementation and support services for IT equipment on sites.
-Assist in customer interventions
- Help in site surveys, participate in customer meetings, and assist in building technical solutions for customers.
-Assist to write up technical proposals.
- Help in server and other IT equipment installation as per requirement and project timelines.
-Respond to incidents and resolve as per SLA requirements.
-Follow up on incidents and ensure closure to customer’s satisfaction.
-Follow all company and ISO procedures.
-Document all implementations and interventions.
-Communicate with customers.
- HSC / Degree in Electronic Engineering / Computer Systems
- Experience in IT Support would be advantage
- CCNA or MCSE would be an advantage
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