TELEAGENT

We are looking for Teleagents to join our team.

Responsibilities

• Answering customer calls and Providing customers with product or service information.
• Maintaining customer records by updating databases with call information and outcomes
• Following up on customer inquiries or unresolved issues
• Handle issues related to bets or payments
• Meeting personal/team sales targets and call handling quotas.
• Handling changes in policies.
• Working with the management team to stay updated on product knowledge, and be informed of any changes in company policies.
• Identifying and escalating issues to supervisors as needed.