Systems Engineer - Unix

Technical, hands-on opportunity to be part of the Core Unix Operations team responsible for maintaining our customer SLA with respect to our hardware infrastructure, Operating Systems, Databases, Virtualization and Backup & Recovery strategies.

Main Responsibilities

• The Systems Engineer will be required to take a high-level approach to both identifying, and permanently resolving recurring support issues as proactively as possible while maintaining excellent customer relationships and promoting a positive customer experience.
• The applicant will become involved in delivery of cutting-edge projects in the telecommunications industry and will assist within the team with the analysis and design of new and enhanced roll-outs of the latest hardware, Operating System and Database technologies.
• Implementation and Maintenance of existing and new monitoring and alerting tools to ensure our 24/7 standby personnel are informed of any alerts generated on customer sites.
• The role also requires the applicant to become part of the 24/7 standby roster within the team.

Key competencies and skills

• Excellent written and verbal communication in English
• Creative approach to problem solving
• Strong analytical skills
• Strong drive to learn Interest in structured approaches to system configuration management
• Strong intellectual curiosity, motivation to advance in the profession
• Ability to communicate in non-technical terms to non-technical people

Qualifications and Experience

• Senior Certificate
• Relevant IT Qualifications (Diploma or Degree)
• IT Hardware certifications advantageous (server / storage / tape library)
• Unix administration experience - 6+ Years (HP-UX / Solaris / AIX / Linux)
• Unix scripting experience - 6+ Years (bash / perl / python / etc)
• Proxy Configuration and Support Experience - 4+ Years (HAProxy / Squid / F5)
• Unix Security Certifications and/or Experience
• A knowledge of relational database and stored procedures advantageous
• Oracle certifications advantageous
• Experience with High Available systems and Architectures
• Experience with Cloud Technologies (AWS/Google Cloud)

Personal Attributes

• Be able to work overtime and standby when required as per standby roster
• Be able to work in a team
• Ability to work well under pressure, especially in maintaining a balanced and logical approach
• Self-motivated and self-managed
• Be able to take ownership and show initiative
• Be able to learn fast and willing to self-study when necessary
• Able to communicate effectively
• Report on progress and raise issues / problems when necessary
• Timekeeping
• Be able to travel outside the borders of Mauritius when required