Spa Therapist/Beautician/Hairdresser

To maintain high standards of the Spa by delivering excellent service to guests and exceeding guests' satisfaction.

KEY RESPONSIBILITIES
• To abide by the mission statement of the hotel and the department. 
• To provide the guests with high quality of service at every stage of their spa experience. 
• To be present 5 mins before the guest arrival to greet the guest at the reception. Should take feedback from the receptionist before the guest arrival or before taking the guest for the treatment, for their problems and preferences 
• To advise the guest of the sequence of the treatment by explaining the treatment & procedures. 
• To check whether guest has any allergies or injuries prior to the treatment or previous medical history which prevent him from undergoing the spa treatment. 
• To assist the guests in selecting their treatment & explain the treatment procedures especially if the guest has not had a spa treatment before & check for any contra-indications. 
• To ensure proficiency of all treatments offered at the Spa & have a good working knowledge of all spa facilities. 
• To have a thorough knowledge of all skin care, body & spa products being used at the Spa & be able to use & prescribe products appropriately. 
• To ensure that hygiene standards are adhered to at all times & disinfecting the treatment surfaces & equipments between treatments as per laid down standards/procedures. 
• To ensure personal hygiene. 
• To ensure that the Spa treatment room is neat, clean & tidy at all times & help in retaining the aesthetic beauty of the same. 
• To adhere to the laid down grooming standards & be clean shaven at all times & be in neat & clean uniforms. 
• To coordinate with the Receptionist regarding the daily appointments by allocating the time accordingly. 
• To record all guests & treatment details for the data base. 
• To brief the Spa Manager or any feedback received & any follow-up on work to be carried out by the Maintenance & Engineering Department. 
• To conduct all treatments professionally. Therapists are not to compromise either themselves by permitting any guest to act improperly. In such cases, the therapists should politely excuse from the treatment & report to the Spa Manager. 
• To update one’s skills by participating in the training as may be imparted from time to time. 
• To carry out any other duties as may be assigned to you from time to time 


EXPERIENCE
- A minimum of 2-3 years experience in a similar position in a hotel environment

QUALIFICATION AND CANDIDATE PROFILE
- School Certificate 
- Diploma in Beauty/ Massage Therapy/Hairdressing and any other related areas 
- Various techniques of massage/ therapy/Beauty care and Hairdressing 
- Courteous manners and good verbal and written communication skills 

- Fluent both in English and French.  Any third language would be a definite advantage
- High standard of presentation, good grooming
- Service orientation 

- Able to multitask

 - Available to join as soon as possible

NOTE:

- Persons not holding appropriate qualifications should not apply.

- The Company reserves the right:

(1) To call for interview only best qualified candidates.

(2) Not to make any appointment as a result of this advertisement.