Senior Data Services Engineer

Senior Data Services Engineer

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services - all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

We are looking for talented people to join our center in Mauritius, for the position of

Data Services Engineer

The Data services engineer is a member of EMEA* Regional Data Services (server) team, which is responsible for all server related issues (operations, 2^nd and 3^rd level support).  The engineer will be working in a group of server experts locally and within other EMEA countries to cover the required server functionalities in the region.

What are your responsibilities?

• Troubleshoot complex issues on the below mentioned operating systems.
• Installation of related patches and updates to server infrastructures.
• Perform server related regular operational tasks on the infrastructure across the team’s managed locations.
• Create related documentation of the existing and planned environment.
• Maintain existing documentation of the server infrastructures.
• Participate on preparation and evaluation of technical design for new projects and its possible improvements.
• Communicate and cooperating with other IT teams, like customer support, network team, security team, architecture team for to reach common goals.
• Active participation in the capacity planning for the server infrastructure, suggest where required server upgrades and other mitigating steps.
• Review and propose recommendations for to promote effective utilization of the server resources and thus limiting possible server issues.

*EMEA: Europe, the Middle East, and Africa