To deliver professional and friendly security service to guests and hotel employees as per the hotel’s standards

DUTIES AND RESPONSIBILITIES

• Be the first contact with a smile for guests with Maritim Greeting Standard.
• Be responsible for access control objectives, aim, reason for access, control and function.
• Inform reception arrival of hotel and VIP guests.
• Move around to patrol the various parts of the hotel premises.
• At the gate, to manually open and close gate. Scrutinise outsiders, staff, and vehicles getting access to hotel area.
• To identify, ask for identity and perform vehicle egress matriculation number.
• To report immediately and register in log book all relevant matters for the safety and security of the Hotel guests, staff and the property at large.
• To register in and out of vehicles at loading bay.
• To effect discreet bag search, courteously and in a polite manner.
• Monitor beach activities during day and night.
• Prevent illicit activities and safeguard hotel properties.
• Continuously and regularly patrol with vigilance and refrain from loitering or gossiping.
• Take prompt action in the cases like disturbance, fight, drunken persons, intruders, and death on the premises.
• Be always alert and do regular patrolling.
• To identify trespassers and forbid them access in the hotel premises.
• Refrain from going to places that could interfere with privacy of guests.
• Be conversant with fire equipment locations and their respective use.
• Demonstrate respect to management and team member while addressing them.
• Keep a high standard of personal hygiene and neat appearance.
• Ensure to maintain a personal attitude of high standard and quality.
• Attend briefings and departmental meetings.
• Act in accordance with fire, health and safety regulations and follow the correct procedures in any situation.
• Support the management operations and decisions.
• Maintain at all times good customer relationship.
• Any other duties that may be assigned.