Restaurant Manager

Effectively manage the restaurant by ensuring the following: Oversee the Implementation of standards as detailed in the departmental standards and procedures manual

EXPERIENCE
• Effectively manage the restaurant by ensuring the following: 
o Oversee the Implementation of standards as detailed in the departmental standards and procedures manual 
o Adhere to opening and closing procedures 
o Adhere to bill paying procedures 
o Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc 
o Personally meet and farewell a minimum of 80% of your customers per service period 
o Encourage and motivate staff to provide optimum service during all shifts 
• Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile 
• Develop and implement Promotions Calendar for F&B products in restaurant
• Manage special event concepts 
• Anticipate market changes and review operations when necessary 
• Conduct competitor analysis 
• Create positive publicity opportunities 
• Manage customer database and utilise effectively 
• Up-sell property facilities 
• Actively pursue cost saving measures 
• Recycle wherever possible 
• Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific 
• Manage wage and beverage cost 
• Forecasting 
• Stock control and inventories 
• Analyse food and beverage statistics through point of sale system 
• Submit month end report(sales mix)
QUALIFICATIONS
Diploma/Bac +2