Receptionist and Administrative Assistant (1744-RAM)

Our Client is seeking to recruit a Receptionist and Administrative Assistant for its operations.

Responsibilities:

Reception/Telephone Duties

. Answering phone calls and passing calls to relevant person

. Ensuring clean tidy reception

. Welcoming visitors and directing them accordingly

Customer Care Services

. Assist clients in giving advice on available services

. Update log system with client queries/requests/complaints

. Re-direct clients complaints/queries to correct person/department for action and inform client accordingly

. Follow up on all logged calls and liaise with client to ensure client is aware of what is being done

. Organise access to client's premises coordinating/informing both client and internal team

. Inform client when job complete and ensure client satisfaction

. Act as back up for other admin assistant for the preparation of quotes/contracts/invoicing schedules/filing etc.

Profile:

. HSC or SC + experience in administrative role

. Knowledge of MS Office

. Organised and autonomous