Receptionist

Welcome and Check In & Check Out for guests, as per established standards

RESPONSIBILITIES
- Welcome and Check In & Check Out for guests, as per established standards 
- Be fully conversant with the facilities, services and special promotions offered by the Hotel 
- Ensure that all charges are correctly posted to the guests bills following the standard procedures 
- Deal with cash, cheque and credit transactions in accordance with the hotel and company policy, and to ensure that any discrepancies are reported immediately 
- Whenever possible to anticipate guest’s needs, to be aware of all written and spoken request, to carry out these requests in a courteous and helpful manner. 
- Be fully conversant and able to operate the Hotels front office systems 
- Any other cognate duties

EXPERIENCE
At least 2 years of experience in similar position