Payroll Senior

The candidate should have a good understanding of payroll processing, microsoft office and possess good communication skills. The working hours for this position is 9am-6pm (UK Hours). Payroll outsourcing would be an advantage.

Responsibilities

• Manage day to day ongoing projects, dealing with escalations & queries
• Review check point reports from Payroll Coordinators
• Report to Payroll Manager on agreed reporting requirements
• Manage & ensure project governance is adhered to by all parties involved as  agreed on each project
• Build up strong relationships with clients & overseas offices
• Review costs v/s budgets on projects and report to Payroll Manager
• Lead portal team meetings, on job education & training
• Train Payroll Juniors by knowledge sharing
• Maintain Contract file & update with new Project Service Agreement (PSA)
• Change of Service Agreement (CSA)- training available
• Review & audit processes around client service regularly with view of continuous improvement.

Experience

• At least 3- 5 years of experience in Payroll Processing and Coordination
• The following would be an advantage:
  • Previous experience in leading and managing teams
  • Experience in processing payroll for clients
  • Experience with CRM tools

Qualifications

• Degree in Accountancy, Business, Communication, HR Management or  Professional Qualifications (ex. ACCA)

Skills

• Excellent communication skills, both verbal  and written (English)
• Ability to work from 9 am—6 pm (UK Hours)
• Ability to lead and manage teams
• Ability to lead conference calls
• Good interpersonal skills
• Efficient and deadline driven
• Good analytical and review skills
• Attention to details and well-developed problem solving capabilities
• Ensure seamless coordination throughout the process
• Willingness to work on shift system
• Good knowledge on IT (Microsoft Excel, Visio, Project)
• Customer focused
• Experience in training staff/clients would be an advantage