PEOPLE MANAGER

We are looking for a technically excellent and proactive People and Admin Manager to support Gymshark’s growing MU people agenda. You will deliver a full generalist HR and Administration service whilst partnering with the Management team.

This role demands a confident and self-sufficient office manager with proven generalist HR experience.  It will suit someone who enjoys an end-to-end HR role supporting diverse areas of the business. 

This cross functional role provides tactical and operational HR generalist expertise and administrative support across:

People

Full People Management Support - recruitment, onboarding, talent management, recruitment agency liaison and engagement, performance management, change management, employee relations and resourcing.

• Ensure smooth running of day-to-day HR functions
• Perform HR functions including preparation and approval on salary related payments, leave administration, employers returns, employee functions and events, employee welfare, employee relations and all other HR duties required

We’re really keen to speak with candidates who have a strong generalist background, ideally gained in a comparable background – you will demonstrate up to date knowledge of MU employment law along with excellent interpersonal skills.

• You will provide advice and support to line managers on all HR / People related issues
• Promote HR best practice – this will include coaching managers and ensuring compliance at all levels and localised training delivery.
• Ensure that all employee relations issues, disciplinary hearings, grievances, absence and capability issues are handled in line with legislation
• Working collaboratively with the People Director, you'll also be responsible for HR projects, with key strategic business objectives 
• Generation of employee communications documents, drafting factsheets, vlogs, policies and educating internal stakeholders on a variety of compliance issues

• HR Management Information reporting;
• Organisational Design; supporting customer groups as their structures and work requirements change.
• Supporting TNA and Team Charter conversations with customer group
• Working closely with Occupational Health support for employee support and referrals
• Supporting employee engagement by the use weekly officevibe engagement survey; analyse data to support recommendations to the business

• Ensure safe working environment and compliance to H&S legislation, working with H&S Manager on employment
• Continue professional development; sharing knowledge within the People team and, where appropriate, with internal stakeholders. 

Admin/Office

• Ensure smooth running of day-to-day admin and office functions, handling all facets including procurement, petty cash, office maintenance and filing.
• Generation and maintenance of People documents, policies and employee correspondence.
• Range of people administration; daily administrative tasks, updating trackers, the on-going maintenance of all employee files, org charts, issuing contracts and contractual changes, letters, benefit enrolment, references, along with Right to Work checks. 
• Action payroll & contractual changes including correspondence to employees

• Create reports using spreadsheets for management information and working to deadlines, producing HR management reports for sickness, attrition engagement, annual leave etc.
• Work closely with the talent team to ensure on-boarding of employees is effective including all employment records are received, systems updated, and pre-employment checks received.
• Answering queries from employees and manager at all levels by email, telephone, slack, and face to face;
• Administration of our benefit schemes
• Taking part in HR projects such as new system implementations or employee engagement programmes

• Business and people team communication on changes and updates
• People team invoice processing 
• Execution of people project communications – support with content creation when appropriate
• Managing the administration of any financial, physical or wellbeing schemes once launched

General

• Maintain communication and reporting between UK Headquarters and MU office
• Monitor compliance with corporate guidelines, policy and procedures as well as local regulatory and recommended practices 

Skills profile

• Proven HR, admin/office experience 
• First class interpersonal and communication skills; Fluent in English – written and spoken
• Strong problem-solving skills, with the ability to think laterally and understand the cost and value drivers within a competitive business environment
• Ability to build and maintain strong relationships with both technical and non-technical colleagues, translating complex concepts into simple terms where required
• Ability to work collaboratively with other team members to deliver immediate tasks

• Strong project management and prioritisation skills
• The ability to thrive, with minimum level of supervision, in a risk-taking, fast paced environment
• Agile to change and pragmatic, you'll be a collaborative team player and be comfortable working in a high pressure, fast paced environment where identifying needs, providing solutions and adding value is a prerequisite 
• Excellent judgement and analytical skills
• Attention to detail and committed

• Full or Part CIPD Qualification (or MU Equivalent)