IT Manager

Kindly note that the advert is open to Chinese Nationals exclusively.

LUX* Resorts & Hotels is one of the four distinctive brands of The Lux Collective. LUX* Resorts & Hotels helps people to celebrate life by delivering consistently on the promise of a different kind of luxury - whether on the Beach, in the City or in Nature - hospitality that is Lighter, Brighter.

LUX* Chongzuo, Guangxi (74 Keys) is located in the Mingshi Village, Daxin County in Chongzuo City about 37 kilometres away from the well-known Detian Transnational Waterfall and about 210 kilometres away from the capital city of Guangxi Zhuang, an autonomous region in southern China.

LUX* Chongzuo, Guangxi is projected to open in two phases and the first phase will be in January 2021.

The incumbent will be responsible to:

• Develop and implement innovative IT strategies and effective network security systems, including setting up firewalls, applying cryptography to network applications, managing host security, authorizing/blocking file permissions, setting up backup and crash recovery plans, ensuring file system integrity, and adding or deleting users as requested.
• Monitor and ensure that the technological equipment and the networking systems within the resort are working efficiently and effectively.
• Regularly monitor all computers/ laptops and emails to prevent the infiltration of any computer viruses, spams and malware on the resort’s network.
• Coordinate the smooth daily operation of the IT department which will include providing support to the IT Team as well as the resort’s Team Members by advising appropriate solutions to computer hardware and software application issues in line with the Group’s security procedures.
• Oversee and monitor the computer programming activities and Local Area Network (LAN) administration.
• Detect potential issues, provide the necessary preventive guidelines and determine upgrade requirements.
• Ensure that all operating systems and software used are genuine and updated regularly.
• Ascertain that the IT section and services offered comply with local & international Intellectual Property law, so as to prevent any breach of copyright materials.
• Code, test and troubleshoot programs utilising the appropriate hardware, database and programming technology.
• Assist and answer to Guests’ IT queries at the resort.

The IT Manager will report to the General Manager of LUX* Chongzuo and will work in collaboration with the Vice President - Information Technology of the Group.

QUALIFICATIONS

• At least Higher School Certificate or equivalent qualifications. 
• Tertiary Education at Degree or Diploma level majoring in Computer Sciences or Information Technology or equivalent qualifications from a recognised institution.

PREVIOUS PERFORMANCE

• A minimum of 10 years of working experience in IT-related fields preferably in the hospitality industry.
• A minimum of 2 years of working experience as Assistant IT Manager or in a similar position.

OTHER REQUIREMENTS 

• High levels of integrity and confidentiality.
• Passionate about service.
• Outstanding customer service.
• Excellent knowledge on advanced IT-related trends skills.
• Advanced knowledge in networking and troubleshooting.
• Strong knowledge in IT Programming and LAN Administration.
• Excellent understanding of the business environment.
• Ability to take initiative and show creativity.
• Ability to cope with tight deadlines.
• Proactive, dynamic, flexible and professional attitude with strong interpersonal skills.
• Knowledge of Microsoft Office package, telephony systems and related security appliances will be an advantage. 
• Knowledge of Oracle Hospitality System such as Opera will be an advantage.
• Excellent verbal and written communication skills in English and Mandarin languages.
• Willingness to work during odd hours, weekends and public holidays. 
• A clean certificate of character is a must.