IN HOUSE TRAINER - F&B SERVICE

The In House F&B Service Trainer ensures that all the generic training needs of the F&B department are conducted & assists the employees in improving the performance levels, considering Vision/Mission of Shanti Maurice Resort & Spa.

• Implements the training schedule and classes as per calendar.
• Designs, reviews and provides conceptual and practical inputs for competence and skill based training.
• Supervises daily shift operations and ensures compliance with Food & Beverage policies, standards and procedures.Coaches, trains and guides the team to enhance the skills of the team and ensures that established cultural and core standards are met.
• Coordinates with external trainers / internal trainers to ensure quality inputs are provided as per specifications to the F&B dept.
• Assists the HRD departments in ensuring highest standards in employee selection and confirmation.
• Personally conducts classes in key subject.
• Reviews and assesses impact of training and recommends modifications, to ensure needs are met.
• Work harmoniously and professionally with co-workers.
• Ensure to comply with the grooming standard.
• Ensures attendance on behavioral and skill trainings and personally conducts key trainings for the f&b department employees.
• Uses the Sample appraisal system to review the performance of direct subordinates and determines their development needs.
• Counsels subordinates in work-related matters.
• Attends behavioral and vocational training in own and related work areas to enhance skills and develop multifunctionality.
• Performs additional duties within the F&B department and assists in the completion of administrative tasks and reports, mainly shift closing reports and handovers.
• Keeps himself/ herself updated with the latest trends and developments worldwide.