Housekeeping Supervisor

Assist the Housekeeping Manager in the daily operations of the Housekeeping Department. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk.

Responsible to inspect areas as per the St. Regis Brand Standards and provide feedback to associates and management on the cleanliness and maintenance against standards.

Supervise the performance of room attendants and take appropriate action to correct deficient
conditions, behaviours and work practices.

Run room reports, verify the room status, determine discrepant rooms, prioritize room cleaning and update status of departing guest rooms.

Assist Housekeeping Management in managing daily activities.

Act as a liaison to coordinator the effort of Housekeeping, Engineering, Front Office and Laundry.

Document and resolve issues with discrepant rooms with Front Office.

Prepare, distribute and communicate changes in room assignments.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining and motivating and coaching employees.