HR Officer

To provide support to the Human Resources Team. This includes Human Resources generalist support to the business and includes the documentation flow through the department in respect of all Human Resources related processes within the business.

About Us
Medscheme (Mtius) Limited is the leading health insurance administrator in Mauritius, with over 35 years of trusted expertise. We manage the medical benefits of more than 75,000 lives and deliver innovative B2B health solutions to top insurers, corporates, and provident associations. Backed by Medscheme Holdings (Pty) Ltd and part of the AfroCentric Group, we are driven by our vision: Creating a World of Sustainable Healthcare.

The Role
We’re looking for a dedicated and detail-oriented Human Resources Officer to join our HR Team. This role provides key HR support to the business, ensuring efficient HR operations, accurate data management, strong employee relations, and a seamless HR experience for all stakeholders. You will work closely with the HR Team to deliver high-quality HR services across the employee lifecycle.

Key Responsibilities:

HR Support

• Provide generalist HR support and advice to business units and employees.
• Assist managers and employees with timely HR guidance and information.

HR Administration & Record Keeping

• Maintain accurate and up-to-date HR records, employee files, and databases.
• Prepare HR letters, memos, forms, contracts, and related documentation.
• Manage documentation across the employee lifecycle (onboarding, transfers, promotions, leavers).
• Coordinate HR calendars, schedule HR meetings, training, and communication activities.
• Respond promptly to HR-related queries.
• Support HR audits and maintain compliance-level documentation.

Data Management, Reporting & Compliance

• Perform accurate and timeous HR data processing, maintenance, and updates.
• Prepare comprehensive monthly HR and business reports.
• Ensure HR operations align with labour laws and internal policies.
• Support HR audits and policy updates.
• Prepare HR dashboards and provide data-driven insights.
• Monitor HR spending, flag variances and support budgeting activities.

Payroll & Benefits Administration

• Collect, validate, and submit accurate payroll input (attendance, overtime, allowances, deductions, changes).
• Ensure zero payroll errors from HR input and timely submission to Finance.
• Manage employee leave data and benefits administration with accuracy and confidentiality.
• Respond promptly to payroll queries and resolve discrepancies.
• Support payroll accuracy initiatives and ensure alignment with policies.
• Assist with monthly and annual benefits processes (insurance updates, claims tracking).

Employee Relations & Engagement

• Support grievance handling, disciplinary procedures, and conflict resolution.
• Promote a positive work environment and support employee engagement initiatives.
• Coordinate exit interviews and ensure complete separation documentation.
• Help identify early ER issues and support initiatives strengthening employee relations.

Training & Development

• Support scheduling of training sessions; notify participants and prepare materials.
• Maintain accurate training records and attendance logs.
• Assist in identifying training needs through data or feedback analysis.
• Support performance management processes and follow-ups.
• Contribute to talent development and succession planning support.

Recruitment & Onboarding

• Support the full recruitment cycle.
• Assist in building the talent pipeline and workforce planning.
• Coordinate pre-boarding and onboarding activities (documentation, induction schedules, system setup).
• Ensure onboarding records are accurate and compliant.
• Support performance management documentation and evaluations.

Other HR Support Duties

• Support organisational change initiatives with communication and transition activities.
• Assist with HR-related events, staff engagement programs, and activities.
• Provide administrative support to HR projects and cross-functional initiatives.
• Suggest improvements and support automation or workflow optimisation.
• Perform any other duties assigned by the HR Manager.

About You
• HSC
• Bachelor’s Degree in Human Resources Management
• 3 years’ experience in a Human Resources Generalist role
• 3 years’ experience in Human Resources Administration
• Strong understanding of HR processes, labour legislation, and HR best practices
• Proficient in MS Office and HRIS systems
• Excellent communication, attention to detail, and organisational skills
• Ability to manage confidential information with integrity
• Strong problem-solving, time management, and customer service orientation
• Ability to work within defined procedures while adapting to evolving business needs

What We Offer
• A people-first, supportive, and growth-driven environment
• Opportunities to broaden your HR career and professional capabilities
• A collaborative culture built on integrity, innovation, and teamwork

Join Us
Be part of Mauritius’ leading health insurance administrator, where innovation meets impact. Together, we’re shaping the future of sustainable healthcare.