To provide secretarial assistance and administrative support to ensure an effective administration in the F&B Department and an efficient liaison with others departments.
RESPONSIBILITIES
- To provide secretarial assistance and administrative support to ensure an effective administration in the F&B Department and an efficient liaison with others departments.
- Transmits any orders or decisions taken by the F&B Manager or Assistant F&B Manager promptly to team members as per instructions.
- Handles incoming telephone calls promptly and professionally.
- Answers queries and transmits information or channels to the appropriate person by giving telephone calls, sending e-mails, preparing internal memos...
- Organises and files all F&B documents so that they are readily available on request for answering queries or preparing reports.
- Accurately word-processes all rosters, correspondence, minutes of meeting, reports, memos and other documents relevant to the F&B Department.
- Provides reference and dates on all correspondences and memos.
- Edits and prints menus as per instructions.
QUALIFICATIONS
- At least Higher School Certificate or equivalent qualifications.
- Tertiary education at Diploma or Degree level majoring in Hospitality Management from a recognised institution or equivalent qualifications will be an advantage.
EXPERIENCE AND OTHER REQUIREMENTS
- A minimum of 1 year of working experience in the hospitality industry.
- High levels of Integrity.
- Pro-active, dynamic, flexible and professional attitude with strong interpersonal skills.
- Strong team spirit and ability to work independently.
- Organised, ability to multitask and detail oriented.
- Excellent telephone skills.
- Excellent verbal and written communication skills in English and French languages.
- Sound knowledge of the Microsoft Office Package.
- Willingness to work during odd hours, weekends and on Public Holidays.
- Clean certificate of character is a must