Data Management Team Leader

The team leader is in charge of overseeing the whole data collection process. His/her role is to ensure that the Data Management team is working accurately by providing coaching, training and technical knowledge.

Core Responsibilities

• Responsible for the day to day operations of the local Data Management team: collecting and cross-checking data from companies, updating this on the EV database and ensuring accuracy of the information.

• Ensure consistency in data, promote processes to ensure data unicity between our back office, client platforms and other databases

• Respond to data and reporting related queries from internal and external clients

• Daily task allocation, performance follow up and coaching of the local Data Management Team

• Ensure that SLA and KPI’s are met (data upload, campaign launch coordination…)

• Be commendable, lead-by example and ensure a positive attitude in the team

• Recruit, integrate, train and coach newcomers

• Participate in coordination of tasks and projects to improve/develop the current/new processes.

• Additional responsibilities related to the function as and when required.

• Degree in a Business related discipline (e.g.: Management, International business…).

• Proven experience in leadership and management is a must. Experience in data research, data-entry or data management will be an advantage

• An analytical mindset with problem-solving skills

• Minimum of 5 years working experience in research/Back Office with at least 2 years in a senior role.

• Fluency in English is mandatory. Additional Languages will be an advantage.

• High proficiency in Microsoft Office, especially PowerPoint and Excel. Experience with CRMs and Salesforce will be favoured.

• Excellent communication/interpersonal skills with people from all levels and from different cultural backgrounds.

•  Positive and Can-Do attitude

• Organized, efficient, patient, highly autonomous and proactive.

• Ability to work under pressure, within tight deadlines, to multi-task and prioritise, and to adhere to strict guidelines/instructions