Our Client, a subsidiary of an international bank, is seeking to recruit Credit Controllers for its new operations in Mauritius
Responsibilities:
. Ensure the telephone callback according to the recovery plans in effect in the Recovery and follow up.
. Carry out administrative tasks such as looking for copies of invoices, telephone numbers, various searches.
. Record the recovery reports in the tool provided.
. Carry out the appropriate actions resulting from the telephone calls.
. Detect and position refusals of payment in accordance with the procedure in force in the Collection and in accordance with the delegations granted.
. Inform and communicate about the major events detected with the collection manager in charge of the CLIENT / BUYER relationship.
Profile:
. HSC with previous experience as Credit Controller or
. HSC with experience in Customer Service, handling telephone operations
. Fluency in French is compulsory