Credit Controller

The Credit Controller will be responsible for overseeing the credit and collections process for a portfolio of accounts.

Key Responsibilities: 

• Manage the collection of outstanding debts across an assigned portfolio, ensuring timely payments.
• Monitor customer account balances and aging reports, and take appropriate follow-up actions.
• Assess creditworthiness of new and existing customers, recommend credit limits, and monitor exposure.
• Handle escalated accounts and resolve complex payment or billing issues in collaboration with sales and customer service teams.
• Recommend and negotiate structured payment plans when necessary.
• Assist in the preparation of monthly receivables reports and contribute to cash flow forecasting.
• Ensure credit control policies and procedures are followed, and suggest improvements where needed.
• Provide guidance and support to junior credit control officers as required.

 Profile Requirements:

•  HSC with Experience / Diploma or degree in Finance, Accounting, or a related field.
• Minimum 5 years of experiencein credit control or accounts receivable, preferably in the FMCG or distribution sector.
• Strong understanding of credit risk, collections strategies, and customer relationship management.
• Excellent communication, negotiation, and problem-solving skills.
• High level of accuracy, organization, and attention to detail.
• Proficient in accounting or ERP software and advanced MS Excel.