Bellboy

Primarily responsible to Greet and welcome all guest to the hotel and relieve guests of their luggage on arrival. You will ensure that the highest standards of hospitality and welcome are demonstrated at all times, and that all guest requests are dealt with in a prompt and courteous manner

Duties:

• To be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested.

• Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.

• Tag baggages it and return the identification slips to guests.

• Assists guests with luggage to the front desk.

• Escorts guests to room, placing luggage in room assigned by front desk.

• Inspects guest room for order and adequate supplies and informs guests of room amenities

• Ensure the efficient delivery and collection of group luggage.

• Ensure that the guest has verified that all luggage has been accounted for.

• Ensure safe storage and collect ticketing of guest coats and personal items.

Requirements: