Bartender

Customer Service

Logbook Updating

SOP Compliance & Quality Assurance

Material Handling & Inventory

Stock Management

SPECIFIC FOOD & BEVERAGES ACTIVITIES

Bar Operations

• Regularly clears and cleans tables and the bar counter, and empties ashtrays.
• Assists team members in performing “mise en place” of the bar counter and tables, and in transporting goods properly.
• Neatly displays bottles and polished glasses and various decoration items on shelves.
• Prepares hot and cold beverages and mixes ingredients for cocktail preparations in accordance with the Hotel’s standards.
• Replenishes drink and cigarette dispensers and refrigerators in order to keep a minimum bar stock at hand at all times.
• Verifies availability of all food and beverages before service and takes appropriate action to replenish and/or find alternative.

Order Taking & Processing

• Verifies that order forms are accurately filled out by bar staff.
• Double checks tray before serving guest to ensure food and beverages items tally with orders.
• Monitors the expiry date of the products that are served in the bar.

Billing Procedures

• Checks at all the times that bills are accurate and signed by guests, and returned to the cashier in accordance with billing procedures.
• Forwards cash bills, as soon as possible, and within five minutes from receiving from bar helpers or guests.
• Ensures all drinks served are supported by an order ticket (KOT)
• Follows-up on bill pending.