Banquet Coordinator

You are responsible to meet with group coordinator / event hosts prior to functions, make introductions, and ensure that all arrangements are agreeable.

• Preparation of BEO (Banquet Event Orders) and responsible to ensure they are issued and distributed in a timely fashion.

• Prepare all typed materials like proposals, contracts, change forms and all other inter-departmental forms accurately.

• Distribute Daily Events reports to ensure communication to all internal departments throughout hotel.

• Answer banquet and outdoor catering sales inquiries and routing them to appropriate sales manager for handling.

• Monitor all correspondence to ensure it meets with Hotel policy and procedures.

• Work closely with Banquet Manager to ensure all aspects of the event have been cost effective and serviced both clients and hotel needs.

• Tour, inspect and monitor banquet rooms and presentations.

• Respond to requests for proposals for small meetings / events including set-up, food and beverage needs, rooms and audio visual needs.

• Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service. 

• Ensure accurate follow up and communication both internally and to the guest / client.

• Ensure that all accounts are properly updated in the banqueting system.

• Ensure feedback received from host / guests are passed on to all departments.

• Ensure a positive working relationship between all departments.

• Any other job related to banqueting  assigned by the management.

• Preparation of  BEO - Banquet Event Orders and responsible to ensure they are issued and distributed in a timely fashion.

• Prepare all typed materials like proposals, contracts, change forms and all other inter-departmental forms accurately.

• Distribute Daily Events reports to ensure communication to all internal departments throughout hotel.

• Answer banquet and outdoor catering sales inquiries and routing them to appropriate sales manager for handling.

• Monitor all correspondence to ensure it meets with Hotel policy and procedures.

• Work closely with  Banquet Manager to ensure all aspects of the event have been cost effective and serviced both clients and hotel needs.

• Tour, inspect and monitor banquet rooms and presentations.

• Respond to requests for proposals for small meetings / events including set-up, food and beverage needs, rooms and audio visual needs.

• Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service. 

• Ensure accurate follow up and communication both internally and to the guest / client.

• Ensure that all accounts are properly updated in the banqueting system.

• Ensure feedback received from host / guests are passed on to all departments.

• Ensure a positive working relationship between all departments.

• Any other job related to banqueting  assigned by the management.

Requirements

Degree or Diploma in hotel management

Strong Administrative Skills and computer literate

Self motivated, reliable and willing to work flexible hours

Ability to work under pressure and meet deadlines 

Excellent written and verbal communication skills

Minimum 1 to 2 years experience as a Sales Coordinator or Banquet Coordinator