To assist the F&B Manager in the overall administration and operation of the F&B Division in sections appointed, to maximize profits.
Duties and Responsibilities
- Conducts regular tours of front and back of F&B operations to check on set up / service / food quality / general maintenance / cleanliness.
- Ensure smooth and effective communication between F&B and other departments in the hotel.
- Co-ordinate with Executive Chef and Outlet Manager on the set up, implementation and sales of all outlet promotions and menu planning.
- Ensure that SFSMS, Hygiene and Food Safety Management Policies, Fire & Life Safety standards are explained to staff and are correctly applied.
- Participate in effective staff management and enforce staff motivation and team building.
- Maintain regular customer contact to obtain feedback / create future and potential clients.
- Proper and tactful handling of verbal complaints from customers.
- Meeting regularly with key suppliers to discuss new products, flaws in existing products, maximize discounts and sponsorship.
- Effective participating and control in inventory taking / costs / breakage.
- Assist the F&B Manager in the planning of budget / forecast and P&L for the division.
- Implement appropriate and effective measures to improve control of costs / expenses and labour.
Key Competencies and Qualifications
- Diploma/ Degree in Food & Beverage or Hospitality Management.
- Minimum 4 years’ experience as Restaurant Manager in 5 Star Hotel.
- Excellent verbal and written communication skills in English and French.
- Computer literate.
- Strong leadership and organizational skills.
- Ability to work with flexible work schedule.
- Good team player and dynamic leader.