Assist the Executive Housekeeper in the day-to-day running of operations and provide training and coaching to all Housekeeping associates.
Assist the Executive Housekeeper in the day-to-day operations of the Housekeeping Deparment
Oversees all lost and found procedures.
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
Inventories stock to ensure adequate supplies.
Ensures guest room status is communicated to the Front Desk in a timely and efficient manner
Works effectively with the Engineering department on guest room maintenance needs.
Understands and complies with loss prevention policies and procedures.
Ensures all employees have proper supplies, equipment and uniforms.
Assists in supervising an effective inspection program for all guestrooms and public space.
Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
Supervises Housekeeping and all related areas in the absence of the Executive Housekeeper.
Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.