Supervisor Pension Administrator

ILA is looking for a Supervisor Pension Administrator who will be responsible to provide administration and client services to guarantee efficient operations of the pensions department.

Island Life Assurance Co. Ltd (ILA)

ILA is looking for a Supervisor Pension Administrator who will be responsible to ensure that the operations of the Pensions department are managed efficiently while providing excellent service to our customers.

 Key Responsibilities:

• Ensure timely follow-up on all pension contributions.
• Ensure that contributions are invested within prescribed deadlines.
• Prepare reinsurance accounts for Group and Individual Life businesses.
• Prepare group life quotes to new businesses and manage the group life portfolio.
• Manage the pension contributions and investment process.
• Ascertain that all client pension requests are handled in a professional manner.
• Manage clients' meetings and follow ups.
• Provide regular feedback to management on related matters.
• Deal with clients and brokers regarding new group businesses.
• Act as a liaison with Trustees and provide regular update to them.
• Consistently make sure that pension figures are aligned with the fund accounts.
• Handling all group life claims.
• Reinsurance claims processing
• Implement a regulatory framework of deliverables with the FSC or any related stakeholder
• Clearly be able to communicate important pension-related figures to members and other stakeholders.
• Advise stakeholders (trustees and employers) regarding any important change in legislation.

Candidate Profile:

• Bachelor’s degree holder in Mathematics, Actuarial, Finance, Management or a related field, with at least 5 years’ experience in a similar role.
• Excellent proficiency in MS Office Tools, especially Ms Excel.
• Good mathematical and analytical skills.
• Excellent verbal and written communication.
• Reliable and able to work under pressure and tight deadlines. 

If you feel you have the right profile for the job, please submit your application referencing SPA/ILA/2025.

The deadline for submission of all applications is the 13 December 2025.