We're seeking a highly organized and customer-focused Mini Bar Attendant to join our team! As a Mini Bar Attendant, you'll be responsible for restocking and maintaining mini bars in hotel rooms,

Key Responsibilities: 

• Restock mini bars with a variety of beverages and snacks.
• Check mini bar contents against inventory lists to ensure accuracy.
• Replenish stock as needed and record consumption.
• Ensure all items are properly chilled and stored.
• Monitor mini bar inventory levels and report any discrepancies.
• Participate in inventory counts and audits.
• Identify and report slow-moving or expired items.
• Collaborate with purchasing team to optimize inventory levels.
• Provide excellent customer service to guests with mini bar-related inquiries.
• Respond to guest complaints or issues in a professional and courteous manner.
• Offer suggestions and recommendations for mini bar items.
• Ensure guest satisfaction and resolve issues promptly.
• Maintain cleanliness and organization of mini bar areas.
• Ensure mini bars are stocked and presented to our high standards.
• Clean and sanitize mini bar equipment and storage areas.
•  Collaborate with the housekeeping team to ensure seamless room preparation.
• Communicate with other departments to ensure guest satisfaction.
• Participate in departmental meetings and contribute to team discussions.

About You:

The candidate should have at least 2 years of experience in the same role in an International Ultra-Luxury resort and must be fluent in written and spoken English and French. Food handler's certificate is a must. Experience with inventory management or stock control is a plus. Attention to detail and ability to multitask. Excellent customer service skills. Ability to work independently and as part of a team. Basic math skills and accuracy with inventory management. Strong communication and interpersonal skills.