The Associate (Sales Officer – Direct Sales) is responsible to introduce MauBank products to prospective customers and will be resourceful, organized and motivated to increase sales, enhance the Bank’s reputation, and look for new and creative ways to market its products.

The Associate (Sales Officer – Direct Sales) is responsible to introduce MauBank products to prospective customers and will be resourceful, organized and motivated to increase sales, enhance the Bank’s reputation, and look for new and creative ways to market its products. Other duties will include market research, developing business strategies and pitches, managing a variety of projects, and identifying new business opportunities.

KEY RESPONSIBILITIES:

• To proactively promote and sell the banks products and services, by assessing local market conditions and identify current and prospective sales opportunities while getting involved in additional marketing activities.
• Cultivating strong relationships with new clients, while maintaining existing client relationships.
• To participate actively in everyday operations for all sales activities.
• Maintain a high conversion from leads to closed sales.
• Network to improve the presence and reputation of the bank and company while staying abreast of competing markets and provide add-on on market movement and penetration.
• Introduce MauBank products to prospective customers
• Conducting market research and identifying potential clients.
• Supports in building a sales culture and helps build relationships with new and existing customers by identifying their needs and determining the appropriate products or services.
• Deliver exceptional sales performance by identifying and meeting customer needs through selling and cross selling of MauBank consumer lending products.
• Maintain own sales performance statistics for management information usage.
• Maintain up to date knowledge of bank products, features and pricing.
• Refer to appropriate department / Branch Center Managers / Other business any query pertaining for products outside their portfolio.
• Prepares relevant reports required by law or regulation
• Ensures compliance with all regulatory requirements, bank policy and procedures.

PREREQUISITES:

• Minimum HSC is must or alternatively a degree in Finance or Banking and Finance from a recognized institution.
• Previous working experience with a bank or financial institution would be an advantage.
• Security conscious.
• Sales / target oriented.
• Ability to provide an appropriate level of attention to detail and accuracy in a fast-paced, process driven environment.
• Ability to work accurately efficiently under pressure & without constant supervision.
• Ability to meet & excel quality standards for services, and assess customer satisfaction.

SKILLS:

• Extremely Focused.
• Team player – enjoys working in a team environment.
• Customer focused, actively striving to provide excellent service.
• Good interpersonal skills.
• Good work attitude.
• Ability to assess customer needs and solution oriented.
• Active listener, giving your full attention at all times.