Reporting to the Reservation Manager, the succesful candidate will be responsible for taking bookings in a professional and customer-focused way.
Experience & Qualifications :
-Minimum Higher School Certificate or equivalent -A pleasant and courteous personality, with outstanding guest contact -Good listening skills -Ability to work under pressure and be flexible in terms of working schedules -Excellent verbal and written communication skills in English and French -Excellent grooming standards -Working knowledge of Microsoft Outlook and Word / Excel -Experience in a similar position or in a hotel environment would be a definite advantage
Job Highlights :
-Type letters, fax and e-mails -Furnish information on tariffs and facilities offered -Ascertain availability of rooms from reservation chart -Fill reservation files, deal with special requests and allocates rooms accordingly -Confirm bookings by sending letter/fax/email to travel agents, tour operators or guests, make necessary alteration such as cancellation, shortened or prolonged stay -Prepare statistical reports to control performance of Tour Operators for re-allocation of quota if necessary
Our client is one of the leading IT consulting firms in Mauritius providing services locally and internationally and is looking for a successful professional with proven re-sales experience in enterprise application software and Oracle E-Business suite who is motivated to take the challenge of increasing its market share in Mauritius and Africa.
Your Job :
As a Sales Consultant, you will be an active part of developing/closing the business by providing pre-sales technical and functional support to prospective clients and partners. You will assist in the evaluation of the product to ensure the process proceeds smoothly and with minimal supervision. Additional responsibilities include: • Provide presales support to Customers and Account Managers • Provide and present technical product demonstrations including advanced product features and benefits • Support the sales team on how to offer and present product to their customers • Assist the sales team in the qualification of sales opportunities • Become an expert in Oracle E-Business suite products and solutions • Provide assistance in the distribution of new product information, application workshops and solution strategies for the consulting team • Work with the prospect to help plan, scope, develop and deploy Oracle E-Buisness suite.
Your Profile :
-2/3 yrs experience in pre-sales, technical sales, support, or consulting -Analytical thinker with the ability to translate complex business needs into feasible, valuable solutions -Knowledge of sales methodologies, processes and disciplines -Effective communicator with excellent presentation skills -Demonstrated history of building effective relationships with a strong customer service focus -Strong organizational skills with a proven track record of consistently meeting project deadlines -Deep understanding of the enterprise landscape and business challenges around integrated collaboration services -Team player on an international team supporting a large region and willing to travel as necessary - Degree in Information technology from a recognised institution.
Notre client, un opérateur de télécommunications, est à la recherche d`un Formateur et Responsable de Qualite
Votre mission :
- Les formations initiales (préparation et délivrance) - Les formations continues (préparation et délivrance) - Le coaching et accompagnement post formation - Les doubles écoutes - Les quiz - Les contrôles des procédures internes au call center - Assure la fluidité de traitement inter service au call center - La mise à jour et la prise en charge des suivis individuels des conseiller clients - Le relevé des process manquants - L’écriture, le contrôle, l’intégration et la mise à jour des process et procédures manquantes.
Votre profil :
- HSC ou Diplome - 3 à 5 ans dans le domaine de la formation - Forte autonomie – bonne communication orale et écrite ; adaptabilité – capacité d’organisation – rigueur – dynamisme – pro activité. - Capacité à travailler en horaires décalés et en shift 24/24 7j/7
Notre client, un opérateur de télécommunications, est à la recherche d`un Superviseur du Service Client Voix
Votre mission :
- Gère le planning de son équipe - Assure la gestion disciplinaire de premier niveau - Est le premier niveau de validation des congés en fonction des disponibilités du planning - Informe la RH des retards et des absences - Contrôle et pilote la production en fonction des indicateurs de service - Affectation des ressources sur les différentes lignes de production - Réorganisation du travail en fonction des présences et des volumes - Gère la qualité de la production - Assure un niveau de reporting en transparence vers son manager
Votre profil :
- HSC ou Diplome - 3 à 5 ans dans le domaine de la formation - Forte autonomie – bonne communication orale et écrite ; adaptabilité – capacité d’organisation – rigueur – dynamisme – pro activité. - Capacité à travailler en horaires décalés et en shift 24/24 7j/7
Notre Client, une entreprise internationale dans le domaine du Commerce recherche un Chef de Group Administrative des Ventes
Votre Mission :
- Organise le travail de son Groupe pour atteindre les objectifs convenus - Sécurise le respect des délais convenus - Met en œuvre les procédures et méthodologies validées - Mutualise les connaissances et bonne pratiques. - Forme les assistants (e)s - Gère le planning des présences - Résout les situations anormales dans le traitement des commandes. - Aide à la résolution des dossiers complexes - Propose des améliorations. - Administre la base article suivant les délégations (entrées des informations et mise à jour) - Valide les entrées en stock et contrôle les factures fournisseurs - Passe les commandes aux fournisseurs dans le cadre des règles définies - Planifie les traitements des commandes du groupe - Contrôle la prise en charges des commandes des clients – affectation des produits - Contrôle la facturation émise par son groupe - Prend en charge les situations complexes - Prend en charge la relation avec les responsables de marque pour les marques confiées - Applique les conditions bancaires, respecte les conditions définies pour chaque client et suit les conditions financières sur les lettres de crédit
Votre Profile :
- BSc en Management - +5 ans d`experience comme Superviseur - Connaisance en Commerce International - Excellente maîtrise de l`Anglais et Français (écrit et parlé ) - Maîtrise des techniques de communication. - Bonne maîtrise des outils informatiques - Proactif, Autonome, Dynamique - Pouvant travailler sous pression - Tres bonne organisation
Idealement prof de francais ou etudes de francais. La connaissance parfaite de l orthographe, de la grammaire et de la syntaxe francaise est indispensable pour remplir la fonction. corrections des expertises, traductions, et autres sujets interessants.
Nous vous offrons : :
Contrat a duree indeterminee apres une periode d essai Temps plein
Horaire & Lieu de travail : 8h � 16h45 � Vacoas (La Caverne). jours f�ri�s respect�s! Pas d`heure suppl.
Ambiance de travail : conviviale avec de r�elles possibilit�s de carri�re Equipe jeune, professionnelle et dynamique. Management europ�en!
Salaire : Salaire tr�s comp�titif +bonus et autres avantages (transport rembours�, augmentation r�guli�re d�pendant de l�aptitude et la qualit� du travail, coin internet, cantine, etc.). Le salaire sera communiqu� lors de l�entretien d�embauche et d�pendra d�une s�rie de crit�res tels que l��ge, l�exp�rience, la vitesse de frappe et la qualit� finale des documents dactylographi�s. D�posez ou envoyez votre CV accompagn� d�une lettre de motivation � l�attention de la Direction : (info@assistancevirtuelle.com) et/ ou venez d�poser votre CD St. Paul Road 91, VACOAS)
-Responsible for overall Environmental,Safety, Health issues -Conduct Training -Liaise with Ministries and other institutions -Other cognate duties
Experience :
1-2 years in the field of safety and health. Candidates wih no experience may be considered.
Qualifications/ :
- Diploma / Certificates in the field of safety and health from recognised institutions.Should be regstered. Fresh graduates/diploma holders may apply.
* Holder of an NTC level 3 in Electricity with at least two years relevant working experience * Experience in electrical control and wiring is required
Other requirements: :
* Holder of a valid driving license * Dynamic, quick learner, responsible, able to work in team and take initiatives * Willing and able to work odd hours or during weekends whenever required
- Management reserves the right not to appoint anyone following this advert
* Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. * Answer telephones, direct calls, and take messages. * Compile, copy, sort, and file records of office activities, business transactions, and other activities. * Complete and mail invoices, or checks. * Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. * Compute, record, and proofread data and other information, such as records or reports. * Maintain and filing, inventory, mailing, and database systems, either manually or using a computer. * Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. * Review files, records, and other documents to obtain information to respond to requests.
Knowledge :
Customer and Personal Service � Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical � Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language � Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Mathematics � Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Economics and Accounting � Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Qualifications :
HSC Holder with Accounting and Mathematics IT Literate attach Photograph, please
To assist the Human Resources Manager in every aspect of human resources management and provide guidance, support and coordination in the consistent and effective application of policies, procedures and practices of the Human Resources deparment operating for three legal entities.
Responsibilities :
-Lead the monthly payroll administration -Assist in the implementation of HR initiatives and projects -Assist in the ion and recruitment and human resource development processes -Ensure compliance with safety and health regulations and relevant internal procedures -Interpreting, assisting and advising employees ad managers regarding collective agreement applications, leave management and benefit administration, safety and health measures and HR policies and procedures presently in force in the company -Implement best practices
Qualifications and Experience :
-Degree/Diploma in Human Resources Management -Minimum 3-4 years experience in a related post -Able to work alone on a broad variety of project and deliver effective results, meet tight deadlines and targets -Strong level of influence and negotiation skills -Good judgement and decision-making skills -Able to motivate and empower others to reach organisationa goals -Able to establish and enthuse healthy working relationships with people in course of work -Experience in trade union negotiations will be a definite advantage
-Good A Level Certificate With Accounting -ACCA Level 1 Desirable -Knowlege in accounts receivable -Knowledge of office administration and procedures Proficient in relevant computer applications -1-3 years accounts receivable and general accounting experience -Attention to detail and accuracy -Interpersonal skills -Good communication and organisational skills -Problem-solving skills -Stress tolerance -Tenacious and negotiation skills
G2D est une société de services et d`ingénierie informatique à taille humaine (36 pers) spécialisée dans le conseil, l`étude et le développement d`applications sur mesure en environnement PC SOFT (WinDev, WebDev, WinDev Mobile). Dans le cadre de notre développement, nous renforçons nos équipes.
Dans le cadre de l`évolution et de la maintenance de notre système d`information interne, nous recherchons un analyste-programmeur débutant.
Vous prendrez en charge, sous la responsabilité d`un chef de projet, l`étude et le développement d`applications de gestion en environnement WinDev / WebDev.
Experience :
Titulaire d`un diplôme bac + 2, vous disposez idéalement d`une première expérience de développement en environnement WinDev ou similaire (débutants acceptés).
merci de nous faire parvenir votre CV à info@g2d.mu
