Waiter

MAIN RESPONSIBILITIES -Deliver an inspirational experience for the guests from the moment they arrive to the moment they leave. -Serve food courses and beverages to guests according to Sofitel established procedures and standards. -Set tables according to type of event and service standards in ...

MAIN RESPONSIBILITIES
-Deliver an inspirational experience for the guests from the moment they arrive to the moment they leave.
-Serve food courses and beverages to guests according to Sofitel established procedures and standards.
-Set tables according to type of event and service standards in restaurants, meeting/conference rooms and bars, or any other designated areas.
-Answer efficiently and effectively to guests questions on menu selections.
-Attend to guests complaints satisfactorily and ensure follow-up actions.
-Describe and recommend wines to guests and bring wine selections to tables by observing the appropriate process and standards.
-Communicate with the kitchen team regarding menu questions, the length of wait, recook orders, and product availability.
-Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen team.
-Check in with guests to ensure satisfaction with each food course and/or beverages.
-Pick-up trays and clean tables as needed to ensure a clean dining area.
-Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
-Abide to Health and Safety procedures and regulations at all times.
-Complete closing duties, including restocking items, turning off lights, etc.
-Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
-Welcome and acknowledge all guests according to company standards.
-Develop and maintain positive working relationships with others.
-Ensure adherence to quality expectations and standards at all times.
CANDIDATE PROFILE
- Hotel School Certificate Minimum NTC 3 or equivalent.
- Minimum Cambridge School Certificate or equivalent.
- A Minimum of 1year in similar position.
- Dynamic and self-motivated.
- Willing to learn and grow.
- Excellent team spirit qualities.
JOIN US AND BE SOFITEL IMPERIAL AMBASSADOR!
If you think you can take the challenge, join us and be Sofitel Imperial Ambassador. We believe in our peopple and invest in their career and development. Send us your Motivation Letter and CV.