Travel and Security Officer

The Travel and Security officer is the point of contact of travellers and has the mission to implement and maintain the different safety protocols.

RESPONSIBILITIES

• Implementing the Safety Policy and sensitising the personnel on international risks

• Communicating the alerts for each country where BIA employees are present

• Analysing risks level in the countries and regularly communicating with QHSE Manager of the group

• Regularly contacting the HSE Regional Managers to analyse the evolution of countries under alert

• Preparing and communicating the prevention rules and regulations

• Carrying out mock exercise of safety protocols.

• Proposing and implementing areas for improvements identified during the mock exercise

• Testing satellite phones at defined frequency and ensuring proper use of the phone

• Keeping up to date the surveillance records and the expat database

• Processing the different « Travel request » in database

• Establishing a database of hospitals and emergency numbers for the different countries and of hotels proposed by the Safety department and regularly be informed on their safety level.

• In medium and high risks countries, making travel recommendations, contacting travellers and give appropriate preventive instructions  

• Keeping up to date the Safety page on SharePoint

• Handling travel requests 

• Managing the flights and trains booking

• Keeping the database of the travellers up to date in consultation with traveller/s, N+1, HR and finance

• Managing hotels, cars and taxis booking

• Keeping an updated list of all documents necessary to get visas

• Informing the collaborators about embassies to contact for visas

• Keeping copies of the vaccination book and visas of each traveller (database)

• Keeping copies of tickets (including changes and cancellation) and database of travels

• Controlling and encoding invoices

EDUCATION & EXPERIENCE

• At least 2 years’ experience in a travel agency. Experience with African traffic is a must.

• Experience in travel safety

• Experience with Amadeus

• Experience of SAP

• Fluent in French and English

SKILLS

• Communication skills

• Analytical thinking

• Planning and organisation

• Initiative and pro-activity

• Customer focus