Trainer

Be responsible for planning, development and delivery of training programmes for Constance Hospitaltiy Management Limited staff and external customers. Prepare pre-training and post-training reports as requested by the Training Centre Manager.

DUTIES AND RESPONSIBILITIES:       

Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities.

• Conduct training needs in respective field of training
• Design and deliver training in the relevant field of competence for our internal and external partners.
• Provide course content, course plan, session plan, course costing, training support materials to Training Centre Manager for review prior to each training.
• Prepare training materials and training room for workshop activities.
• Establish clear objectives for all workshops, activities and projects, and communicate those objectives to participants.
• Establish and enforce a classroom code of conduct to maintain a positive learning environment for participants during all workshop activities.
• Monitor student attendance and provide progress report to Training Centre Manager as and when required
• Be responsible for his/her respective class including and not limited to finding replacement trainers in case you cannot attend a class
• Follow-up student progress in work placement
• Be responsible for coordinating respective exams and provide reports to the Training Centre Manager as and when required
• Collaborate with the administrative Assistant in matters relating to course fees, uniforms, events and any task where communication with respective students are required
• Conduct student orientation & develop induction plan for new students joining the CHTC.
• Prepare reports for the management as requested
• Update CHTC’s Training Management System
• Liaise with the Awarding and Regulatory Bodies
• Liaise with the awarding bodies and ensures that all courses are delivered according to respective curriculum documents.
• Follow existing curriculum, develop new curriculum or update existing materials to meet the needs of participants wherever applicable.
• Liaise with respective awarding bodies with regards to assessment, evaluation and exams requirement.
• Coordinate and ensure the proper setting up of exams as per requirement of awarding body.
• Produce and keep relevant documents as required by awarding and regulatory bodies.
• Keep up to date with developments in training by participating in training and cross exposures, reading relevant journals, going to meetings and attending relevant courses.
• Have an understanding of e-learning techniques, and where relevant, be involved in the creation and/or delivery though e-learning.
• Participate in events and projects as assigned by the Management

JOB REQUIREMENTS:

• BSc/BA in hospitality, business, HR, finance or relevant field
• Proven experience as trainer
• Understanding of effective teaching methodologies and tools
• Willingness to keep abreast of new trends in Hospitality training
• Proficient in MS Office (esp. Powerpoint)
• Phenomenal communication, presentation and public speaking skills
• Organizational and time management abilities
• Critical thinking and decision making
• Certification as trainer, MQA approved is a plus