Supervisor - Housekeeping - ROYAL PALM

Plans, organises and coordinates activities of Housekeeping so as to cost effectively provide quality accommodation to guests in line with the hotel policies, procedures and standards.

• Plans short and long term objectives of the Department

• Organises the department in conformity with the hotel policies, procedures and standards.

• Assists in planning, coordinating, controlling and supervising departmental activities.

• Adheres to and ensures compliance with the Hotel’s Rules and Regulations, Standards and Procedures.

• Consults occupancy and forecast lists and plans accordingly.

• Regularly checks and prepares room status report for submission to Front Office.

• Ensure regular supply of cleaning material, guest supplies and prompt delivery of housekeeping items such as linen, towels and valet service.

• Makes regular checks in rooms, corridors and surroundings to ensure maintenance of standard of establishment.

• Issues specific instructions such as placing of bouquets / fruit baskets, champagne or other gifts as appropriate.