MAIN RESPONSIBILITIES -Welcome customers by greeting them and offering them assistance -Direct customers by escorting them through the shop, suggesting items -Advise customers by providing information on products -Help customers make selections by building customer confidence -Be responsible to ...
MAIN RESPONSIBILITIES
-Welcome customers by greeting them and offering them assistance
-Direct customers by escorting them through the shop, suggesting items
-Advise customers by providing information on products
-Help customers make selections by building customer confidence
-Be responsible to promote the Hotel products and display same in the most luxury and creative manner
-Be responsible for processing cash and card payments as per established procedures
-Be involved in stock control and management
-Be responsible for security within the store/shop and be aware of the rules concerning shoplifters and fraudulent credit cards etc
-Perform to reach monthly sales targets
-Manage customer complaints in the most effective and efficient manner
-Work within established guidelines, particularly with brands
CANDIDATE PROFILE
-Minimum Higher School Certificate level or equivalent
-A minimum of 2 years experience as Sales Representative (or similar post) in a 4/5 Star Hotel Boutique or similar environment
-Excellent customer care and interpersonal skills
-Strong work etiquette standards and excellent professional grooming standards
-Experience in processing payments and in stock management
-Excellent communication skills (English and French, a third language will be an advantage)
-Good knowledge of MS Office tools
-Ability to work on morning and evening shifts
JOIN US AND BE SOFITEL IMPERIAL AMBASSADOR!!!
You are Someone Unique.
You share our Passion.
FEEL WELCOME