Sales & Events Manager

To overview the Sales and Events functions.

Duties and Responsibilities

• Identifies new business to achieve personal and location revenue goals.
• Undertakes local sales calls to acquire new business and/or close on business  
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Manages and develops relationships with key internal and external stakeholders.
• Coordinate operational details of events such as conferences, weddings, birthdays, anniversaries, charity events, surprise parties, trade shows, sales meetings, business meetings, employee appreciation events and virtual events.
• Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Interacts with guests to obtain feedback on product quality and service levels.
• Implement and execute all sales objectives and action plans to reach and exceed targets set
• Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail in its market areas
• Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible

Key Competencies and Qualifications

• Well Organised and demonstrates good planning skills.
• The ability to handle challenges and resolves problems.
• Be able to work accurately under pressure and meet tight deadlines.
• Creative and innovative style and approach.
• Minimum of 2 years’ experience in hotel field -sales and events preferably
• Bachelor's degree in Sales and Marketing, events or any related field