Sales Administrative Secretary

Reporting to the Commercial Manager, this position is responsible for providing general administrative support to the commercial operations as well as handling customer complaints.

The job :

Reporting to the Commercial Manager, this position is responsible for providing general administrative support to the commercial operations as well as handling customer complaints.

Duties and responsibilities :

- Respond to incoming and outgoing communications (mails, fax, telephone among others

- Perform data entry of contractual agreements / services provided to clients onto the software; the same to be maintained and updated accordingly

- Gather and compile information from Operations department (Manned Security, Electronic, Monitoring & Response and Cash Services) in view of preparing agreements, tender documents, quotes, contracts, renewal addendum and other related documents.

- Prepare reports by gathering, compiling, summarizing information on a weekly,  monthly or any other basis as requested by Management 

Profile :

- At least a Higher School Certificate/Bac or any relevant qualification.
- A minimum of 3 years of experience in general administration environment.
- Excellent customer service skills
- Excellent interpersonal and communication skills
- Good organizational skills and focus driven.