• Provide application support consultancy through advice, guidance, and appropriate technical activities
• Provide application support consultancy through advice, guidance, and appropriate technical activities
• Manage simple tickets after having received functional analysis and guidance / coaching on the technical way to implement it
• Generate easy-to-maintain bug free code and customizing respecting SAP best practices
• Operate required system tests using either provided or self generated test data, to ensure the applications/developments meet the agreed specifications
• Provide documentation (both technical and functional) on issues handled
• Manage personal daily priorities and assigned tickets, and ensure that his deadlines are met. Regularly report on status and progress to the country-lead
• Maintain internal and external contact and communication channels at appropriate level. Communicate status, resolution, and root cause of assigned issues
• Understand the general flows in HR and the SAP HR architecture
· Bachelor or Master degree with a Business or Technical emphasis, or equivalent
· Intellectual curiosity and motivation to learn new technologies at a fast pace
· Strong interest in delivering high quality support in the field of Human Resource
· Ability to multi-task, to work in a constantly changing, fast-paced environment, and to consistently achieve quality standards
· Service-oriented with a strong client focus and sense of accountability
· Be committed to the customer, the team and the project
· Strong analytical and problem solving skills
· Strong programming skills for the specific SAP languages : ABAP/4 and also payroll configuration schema’s.
· Solid verbal and written communication skills in English or French advisable
· Discretion and ability to respect the confidentiality of information