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Room Attendant

  • Pamplemousses
  • Not disclosed
  • Permanent
  • Added 11/01/2017 
  • Closing 10/02/2017
  • Mr Dominique Pydiah
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Description

Provide a consistent room and bathroom product and service adjacent areas that meets the hotel’s standards for cleanliness and presentation.

 

KEY RESPONSIBILITIES

  • Clean and maintain guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures.
  • Responsible of key card for assigned block.
  • Replenish guest supplies.
  • Ensure guest services specified by superiors and guests requests are promptly and courteously met.
  • Report damage or malfunction in hotel rooms to superior or maintenance.
  • Maintain equipment in proper state of cleanliness and repair.
  • Maintain a section room report.
  • Maintain a daily room checklist.
  • Meet with superior and takes on daily assigned tasks.
  • Report and submit lost and found articles to superior immediately.
  • Report guest complaints to superior immediately.
  • Report unusual behavior/activities on floors to Assistant Executive Housekeeper.
  • Record room status in allocated section accurately.
  • Comply with hotel’s health, safety and hygiene policy.
  • Adhere to personal grooming and hygiene standards.
  • Attend meetings and training sessions as required.
  • Deliver guest linen.
  • Inform Floor Supervisor/ Housekeeping Operator for Lost & Found Items.
  • Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
  • Initiate action to correct a hazardous situation and notify supervisors of potential dangers
  • Log security incidents and accidents in accordance with hotel requirements
  • Perform other duties and assignments as directed by the immediate Superior / Head of Department from time to time.

InterContinental Mauritius Resort

InterContinental Mauritius Resort

 

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