The Receptionist & Event Planner performs a wide range of administrative and secretarial duties in the organisation and assists/supports the Community and Office Manager in all aspects of activities in order to facilitate an effective and efficient operation of the co-working space.
Responsibilities
Serve as first point of contact for all members and guests within the Community;
Answer any incoming phone calls while providing basic information when needed in a warm, confident and friendly manner;
Receive and sort daily mail/deliveries/couriers;
On boarding new community members;
Supervise the contract signatures and collect the payments (cheque, cash, card);
Add the new members to the databases (Access control, Printers, Website, Facebook Page/Group);
Manage meeting, training and board room reservations through our booking system;
Maintain security by following procedures and controlling access;
Having an eye for detail and ensuring that premises are always neat & perfect;
Ensure administrative ad-hoc duties;
Assist in delivering an amazing experience for our community members, partners and key stakeholders;
Work with the Community & Office Manager to build connections amongst our members through events and personal introductions.
Profile
HSC or higher;
Minimum of 2 years relevant work experience;
Experience in customer service;
Good knowledge of IT and office software tools;
Respect strict confidentiality and integrity;
Solid communication skills in English & French (both written and verbal);
Ability to be resourceful and proactive in dealing with issues that may arise;
Ability to organise, multitask, prioritise and work under pressure;
Have a positive, entrepreneurial attitude.