Receptionist

RESPONSIBILITIES To ensure proper check-in and check-out of guests, as well as the settling of bills and to provide foreign exchange service.

• Administration Support
• Prints and sends guest folios to the rooms on the eve of departure.
• Prints arrival/departure lists and other reports as per requirements.
• Send faxes for guests during their stay, and charges them accordingly.
Internal/External Communication
• Communicates with Housekeeping, F&B and other departments regarding guest requirements and requests.

Billing Procedures
• Checks, controls and updates guest accounts by charging and recording all services when consumed.
• Exchanges foreign currency for guests.
• Hands over cash float to incoming colleagues at the end of his/her shift.
• Settles guests’ accounts using different modes of payment.
Other cognate duties
EXPERIENCE
1 Year