Policy Administration Officer

The policy Administration Officer is responsible for the proper processing of proposal form received from the Business Development Team.

Main Duties and Responsibilities

• Assess and ensure that all proposals received fully adhere to company’s internal risk management procedures and other relevant legislation;
• Fulfill administrative functions such as New Business Data entries; Printing, dispatching and filing of policy contracts;
• Perform the Policy servicing – processing of policies’ modifications, issue duplicates, etc;
• Communicate verbally and in writing with our business partners for administrative follow up;
• Attending to administrative queries from internal customers, agents and clients;
• Ensure processing of Life renewal letters for premium payments on a monthly basis;
• Perform quality checks and conversion of proposals into policy contracts;
• Register in our books the assignment deeds made between lenders and borrowers;
• Work with the Information System Department on system improvements;
• Any other cognate duties as required by Reporting Line.

Profile

• Ability to work under pressure and deal with tight deadlines;
• High degree of drive, self-motivation and ability to work independently;
• Excellent analytical, negotiating and investigative competencies;
• Strong computer ability and strong knowledge of Microsoft Office;
• Excellent oral and written communication skills;
• Ability to build strong relationships with both clients and colleagues.