Hr & Finance administrator

RESPONSIBILITIES Demonstrate customer service (Customer) • Greets, Smiles and acknowledges the customers • Engage with internal and external customers in a professional manner and respond to all switchboard calls promptly • Deals with complaints, requests, and queries quickly and efficientl ...

RESPONSIBILITIES
Demonstrate customer service (Customer)

• Greets, Smiles and acknowledges the customers
• Engage with internal and external customers in a professional manner and respond to all switchboard calls promptly
• Deals with complaints, requests, and queries quickly and efficiently

Effectively processes till transactions (Cross Selling & Service)

• Performs till point authorisations speedily and efficiently where required

Accurate Completion of finance administration (Cross Selling & Service)

• Accurately manages cash activities (ordering, receiving and issuing of cash)
• Accurately manages cash movements as per Woolworths policies and procedures
• Controls high risk keys e.g. store keys, cellular and beauty keys correctly
• Receives and issues floats as per Woolworths policies and guidelines
• Issues, receives and orders controlled stationary inclusive of Woolworths Gift cards as per Woolworths policies and guidelines
• Reconciles Centre vouchers
• Issues petty cash/payments and receipts as per Woolworths policies and guidelines
• Conducts random till spot checks
• Investigates and resolves all float discrepancies
• Finalises and closes off cash analysis
• Scrutinises, reconciles and retains reports daily
• Prints and files all weekly reports as per Woolworths policies and guidelines

Accurate Stock reporting (Availability)

• Processes all expenses
• Run daily reports on exceptions
• Ensure the dashboard is clear at the end of the shift

Maintain all Systems, Methods & Procedures (Availability)

• Ensure timeous transmission of cash analysis and gift cards
• Perform end of day matra daily to close/open store

Minimising shrinkage (Knowledge)

• Reporting acts of dishonesty related to shrinkage and fraud to your line manager or shrinkage hotline
• Understand an apply all red flag processes and policies and procedures

Demonstrates personal leadership (Leadership)

• Demonstrates self-discipline with regards to attendance, dress code, hygiene and timekeeping
• Attends/is informed of the game plan/team meeting to know the day’s focus
EXPERIENCE
6 months to 1 year