Assists the Head Housekeeper to plan, organise and control activities of Housekeeping department as per standards
Qualification and Experience:
HSC level or equivalent / SC level with professional training and experience
Diploma with specialisation in Housekeeping from a recognized institution (NC4)
5 Years experience in hotels or resorts as Floor Supervisor
Computer literacy including hotel management system such as Opera, Micros, Win HMS…
Fluent in English and French both written and spoken, a third language would be an advantage
Other requirements:
Clear certificate of character
Live in the North
Act as a coach
Conduct on the job training on a regular basis
Follow up induction of new recruits
Makes recommendations to Superior on team members’ matters and promotions
Conduct and ensure that employees receive adequate and satisfactory on-the-job training
Ensure that discipline prevails within the team and communicates any disciplinary issues to Superior / HR Manager
Keep superior informed about all unusual matters concerning any plans affecting his/her area
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