Front Office Assistant - German Speaker

Front Office Assistant German Speaker

Responsibilities

- Greet and Welcome guests.

- Perform check In and Check Out.

- Respond to email and letters from German Guests.

- Seek Verbal feedback from German guests on a regular basis and respond to clients queries in a timely and efficient manner.

- Manage, record and resolve complaints promptly.

- Demonstrate a thorough understanding of all facilities and services provided within the hotel.

- Perform any other duties assigned by the Front Office Manager.

Profile:

- Minimum Qualification - HSC

- Holder of NC3 - Front Office

- Good communication skills in German and English (both written and verbal).

- Computer literate and knowledge of Opera will definite advantage.

- Ability to work under pressure.

- Be well groomed and have a pleasant personality.